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Support

Support is available 04.00 to 16.00 EST Monday to Friday including most holidays

To contact support use the Toll free number on the website

Such support may be by telephone and remote access to your PC.

We know that it’s vital for your business to run smoothly. That’s why, if you encounter any problems, our software support experts are ready to answer your questions, offer advice, and provide one-on-one guidance for issue resolution. Here are the ways to get help:

*      For those who purchase products with FREE SUPPORT from our website only, this is limited to Windows PC's and Windows network. It does not cover CITRIX or 'thin client' support.

For products that include ‘Free software support’, such free support shall commence from the date of delivery and shall cover all telephone calls over the course of the period stated in the order.