Warranty

GENERAL

(a) In these terms and conditions the following expressions shall have the following meanings:

(i) "The Customer" shall mean the person, firm or business by whom an order is placed with The Company, and

(ii) "The Company" shall mean Time Systems Inc DBA Timeclockinc.com

All The Company hardware products are warranted against defects in materials from date of original purchase from The Company.

New hardware products carry a one year limited warranty*

Refurbished hardware products and factory service carry a six month warranty.

Service parts and circuit boards carry a 90 day warranty.

The conditions of this warranty and the extent of the responsibility and liability of The Company under this warranty are detailed below.

This warranty shall become void if any service or repair has been performed by anyone other than The Company that results in damage to the hardware product, and such decision will be at The Company entire discretion.

This warranty shall become void if the hardware product has been subject to abuse, neglect, or accident, or not installed or used in accordance with the manufacturers specifications or any other damage or if the serial number is altered, removed or unreadable,

It shall be the customer’s responsibility and cost to remove and reinstall the hardware product for repair.

The Company warranty is repair or like for like, or better replacement of a defective hardware product.

*WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY:

Except only the limited warranty set forth above, all our hardware products and software are sold with no expressed or implied warranties of any kind, and the implied warranties of suitability, quality or fitness for purpose are hereby expressly disclaimed.

In no event will The Company be liable for any direct, indirect, special, incidental or consequential damages arising out of or in connection with the delivery, use or inability to use, or performance of our hardware product or software supplied. In the event any limited remedy given herein shall be deemed to have failed of its essential purpose, The Company liability shall be limited to refund the purchase price upon return of the hardware product.

Any hardware product returned for warranty claim must include a proof of purchase,

Warranty Service

Our warranty is repair or like for like, or better replacement of a defective hardware product.

This warranty excludes damaged hardware products for any reason.

To make a claim under warranty please call us first. Our experienced agents can trouble shoot and many issues can be resolved.

If the matter cannot be resolved and the hardware product must be returned you will require an RMA.

We will determine if your hardware product is defective, and if defective we will repair or replace it, like for like or better.

Damage to the hardware products cannot be claimed under warranty. If we find the hardware products have been damaged you will be charged for the repair or replacement.

To return hardware products to us

The customer service agent will provide you with a Return Merchandise Authorization (RMA) number. Please write the RMA number on the outside of the package you are returning. This helps us quickly identify and process the return without delay.

Authorized returns should be sent to:

The Company

Returns - RMA # XXXXX {number provided to you}

Time Systems Inc

304 S. Jones Blvd, Suite 977,

Las Vegas 89107

Hardware Products sent without an approved RMA number will not be accepted!

You are responsible for freight charges to return the defective unit to us.

Hardware Products returned to you

We will pay ground freight costs to ship the replacement or repaired hardware back to you.

V1.09 December 2020 TCI